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KMID : 0926620100150010093
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Korean Journal of Hospital Management
2010 Volume.15 No. 1 p.93 ~ p.111
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An Expectation Effect of Healthcare Telematics Service Acceptance
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Kim Hyo-Jung
Yoo Sang-Jin
Ahn Hyun-Sook
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Abstract
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This research is studied for investigative purposes of preparation status for healthcare telematics service enforcement via making an analysis of understanding & expectation effect about healthcare telematics introduction. The study is investigated with two groups, professional medical persons(doctors, nurses, pharmacists) and medical demanders(customers), to analyze the recognition difference between two groups. Questions are carried in face to face interviews by using structured questionnaire & Delphi technique. The survey result shows medical demander’s expectation level is higher than the other’s at all items such as social changes, medical service provider, medical service users, national and government agencies, medical system suppliers.
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KEYWORD
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professional medical persons, medical demanders, expectation effects
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